Clear and transparent guidelines on refunds, cancellations, and eligibility.
We strive to ensure complete satisfaction with every purchase. However, because we deal in digital products (source code) and custom development services, our refund policy has specific conditions that are necessary to prevent misuse.
| Product / Service | Refund Eligible | Conditions |
|---|---|---|
| Source Code (Any Package) | Conditional | Within 7 days, if code has technical defects that cannot be resolved |
| Hiring Service (7-Day Premium) | Conditional | 50% refund if cancelled before work begins |
| Admin Panel Wallet Topup | No | Credits are added immediately on payment confirmation |
| Razorpay Processing Fee | No | Third-party fees are never refundable |
| Demo Panel Access | N/A | Demo is free no payment required |
We sell digital source code bundles (Android VPN APK in Kotlin + PHP Admin Panel). Due to the nature of digital products, our refund policy is:
Once source code has been downloaded or deployed, no refund is available under any circumstances. This is standard industry practice for digital/software products because the product cannot be "returned".
A refund request may be considered if ALL of the following conditions are met:
For the 7-Day Premium Hiring Service (?59,000):
Wallet balance added to your admin panel account is non-refundable because:
If you believe you were incorrectly charged (duplicate charge, amount mismatch), contact us with your Razorpay Order ID and payment screenshot within 48 hours and we will investigate.
Payment gateway fees (typically 23% of transaction amount) are deducted from any approved refund as they are non-recoverable from Razorpay or other gateways.
